Request a policy cancellation

About this task

If necessary, after a policy has been issued you can request a cancellation.

Procedure

  1. In the navigation sidebar, select the policy you want to cancel.
  2. From the Actions menu, select Request Cancellation.
  3. In the confirmation window, select your reason and enter any additional comments.
    • If you select Other, you must enter a reason.
  4. Leave the Cancellation Type as is.
  5. Select the effective date for the cancellation. (The Policy Period Earned Premium may be calculated or modifiable.)
  6. Optional: Enter comments.
  7. Click Request Cancellation.

What to do next

You can retract a cancellation request when a policy has a status of Cancellation Pending, before the cancellation date. (Once the policy is in Canceled status, you cannot rescind the request. If necessary, an underwriter can reinstate the policy.)