Request a policy cancellation
About this task
Procedure
- In the navigation sidebar, select the policy you want to cancel.
- From the Actions menu, select Request Cancellation.
-
In the confirmation window, select your reason and enter any additional
comments.
- If you select Other, you must enter a reason.
- Leave the Cancellation Type as is.
- Select the effective date for the cancellation. (The Policy Period Earned Premium may be calculated or modifiable.)
- Optional: Enter comments.
- Click Request Cancellation.
What to do next
You can retract a cancellation request when a policy has a status of Cancellation Pending, before the cancellation date. (Once the policy is in Canceled status, you cannot rescind the request. If necessary, an underwriter can reinstate the policy.)