View or edit an agency user's information

About this task

From the Manage Agency Users screen, you can view or edit a user account for users within your agency or any child agencies.

Note: The Users menu and Manage Agency Users screen are visible only if you have been granted the ability to administer other agency users.

Select Users > Manage Agency Users.
The Manage Agency Users screen appears.
Click the row for the user you want to view or edit.
A user details screen appears.
Click Edit to display the user details screen in edit mode.
Edit any of the fields on the General Information screen for the user. (Refer to Agency user fields.)
When you have completed your changes, click Save; or click Discard to abandon your changes.
You can also do any of the following from the user detail's page:
- Activate or deactivate agency user
- Create or reset an agency user's password
- Unlock an agency user account that has been locked as a result of too many failed login attempts
From the user details page, you can return to the list of users by clicking the Manage Agency Users link at the top left of the screen.